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Enlighta's ITIL on-Demand Suite Consolidates IT Processes and Legacy Tools for Global Services Delivery

2009-11-18

Enlighta's ITIL on-Demand Suite Consolidates IT Processes and Legacy Tools for Global Services Delivery

Enlighta, Inc., a pioneer of on demand solutions for outsourcing governance and IT Infrastructure Library (ITIL) services delivery, has announced that Avago Technologies (NASDAQ: AVGO) has migrated to Enlighta's ITIL Suite across its extended enterprise. Enlighta's ITIL solution provides companies with an integrated IT delivery suite that includes a services-desk; incident, problem and change management; a configuration database (CMDB); operations communication; and collaborative knowledge management, as well as support for multi-vendor governance across global services providers. In addition, the ITIL solution from Enlighta provides executive-level dashboards and vendor scorecards that empower Avago Technologies management with effective decision support for global services delivery.

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