News

BMC Launches Remedy ITSM On Demand

2010-01-20

BMC Launches Remedy ITSM On Demand

BMC Software is making its Remedy IT Service Management (ITSM) Suite available to customers via SaaS.

The BMC Remedy ITSM Suite On Demand solution is based on BMC’s service management suite that natively integrates ITIL® processes with service desk, incident, problem, change, release, asset, service request and service level management. This enables IT operations to quickly resolve business-critical incidents, reduce risk and enforce service level agreements without any on-premise infrastructure or support requirements. 

http://www.rfpconnect.com/news/2010/1/19/bmc-launches-remedy-itsm-on-demand