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BMC Software Reshapes Enterprise IT Service Management with Launch of Remedy ITSM On Demand

2010-01-25

BMC Software Reshapes Enterprise IT Service Management with Launch of Remedy ITSM On Demand

The BMC Remedy ITSM Suite On Demand solution is based on BMC’s service management suite that natively integrates ITIL® processes with service desk, incident, problem, change, release, asset, service request and service level management. This enables IT operations to quickly resolve business-critical incidents, reduce risk and enforce service level agreements without any on-premise infrastructure or support requirements. 

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