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How Small and Midsize Businesses Can Maximize ITIL Advantages

2010-04-23

How Small and Midsize Businesses Can Maximize ITIL Advantages

The Information Technology Infrastructure Library (ITIL) is a very powerful and effective set of practices and concepts for the IT industry. However, ITIL has not yet maximized its potential because, though large businesses have been able to devote significant resources to implementing ITIL, small and midsize businesses have often been unable to take advantage of all ITIL has to offer. Here, Knowledge Center contributor Oded Moshe explains how small and midsize businesses can maximize the advantages that ITIL provides.

http://www.eweek.com/c/a/Midmarket/How-Small-and-Midsize-Businesses-Can-Maximize-ITIL-Advantages/