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ITIL: Enabling NASA

2010-06-10

ITIL: Enabling NASA's Best Practices in IT Service Management and Delivery

The Information Technology Infrastructure Library (ITIL®) is an industry framework of governance and best practices, with orientation specific to IT service, development, finance and operations. ITIL is fostering NASA's alignment with recognition that information is the most important strategic resource any organization has to manage.

http://www.nasa.gov/offices/ocio/ittalk/06-2010_itil.html