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How to select an ITIL monitoring tool

2010-06-25

How to select an ITIL monitoring tool

Infrastructure Technology Infrastructure Library (ITIL) promises to improve staff productivity, shorten the time needed to resolve problems, and more closely align IT operations with business goals. But in order to implement ITIL and make it productive, you must first find the right ITIL monitoring tools to get a detailed, accurate understanding of network components and the data that flows between them.

http://searchnetworking.techtarget.com.au/articles/41699-How-to-select-an-ITIL-monitoring-tool