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ITIL Live: Brought to you by a Winning Team

2009-02-10

ITIL Live: Brought to you by a Winning Team.

How has ITIL Live managed to bridge the gap between theory and practice and deliver results for its subscribers?

By bringing together a winning combination of expertise and practical experience, and ensuring that all content is delivered with total accuracy and clarity.

In order to work and deliver as promised, ITIL Live has to be perfectly aligned both with ITIL V3 and the practical day-to-day needs of its subscribers. At the same time, because it is best practice guidance, all content has to be managed with the most rigorous standards of integrity and efficiency so that the guidance embodies the best current thinking, is always up-to-date, and accurate.

To achieve these high standards, ITIL Live is authored on an ongoing basis by many of the same people who were involved in the creation of ITIL V3. Sharon Taylor is Chief Architect and Chief Examiner of ITIL V3. Candace Tarin was a member of the ITIL V3 refresh project, currently sits on the V3 Examiners Panel and is a contributing author to upcoming publications for the V3 library. Bidemi Johnson is an experienced Service Management Professional with over 10 years significant strategic and practical operational experience in strategy development, implementation, and maturing of IT and ITIL Service Management capabilities.

In addition to being written by experts, all content is reviewed by a panel of Industry Experts to ensure it is relevant and beneficial to subscribers.

TSO, Official Publisher of ITIL, also publishes and manages ITIL Live, ensuring that it works as a live, learning environment so users, trainers and consultants can implement ITIL V3 with the greatest ease and best practical outcomes.

TSO, a world leader in managing and handling best practice guidance, has an unrivalled track record in coordinating the input from experts to ensure that subscribers enjoy the greatest possible benefits.