White Papers
Knowledge Base White Papers
Knowledge Base White Papers are freely available for all to view. If you are interested in submitting a white paper (which will be posted on the site in its original branding) to this section of Best Practice Live please email the Best Practice Live Knowledge Base Editor at BPL@tso.co.uk
Toolkit Technical White Papers
Available to subscribers of Best Practice Live only
OGC Mandate for Change: Project Requirements for an Update to the ITIL Core Publications
OGC Mandate for Change: Project Requirements for an Update to the ITIL® Core PublicationsWhitepa...
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Cross-Reference ITIL V3 and MOF 4.0 Whitepaper content:
Cross-Reference ITIL® V3 and MOF 4.0’Whitepaper content: The paper presents a short b...
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Integrating Six Sigma and ITIL for a Continual Service Improvement
Integrating Six Sigma and ITIL for a Continual Service ImprovementWhitepaper content: Jack Prob...
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